SAP Contact Center - Common log errors and what they mean
I recently wrote few wiki pages on something I think all SAP Contact Center Administrator and consultants should be aware of. I have tried (and this is still work in progress) to list errors, what they...
View ArticleSAP Contact Center - Queue Callback Function
The queue callback function is a feature that allows customers to leave a callback request into an IVR. This function involves the Callback IVR and Callback Caller IVR applications and two queues, a...
View ArticleProblems with SAP Contact Center Hot Fix 7.0.6.106?
Have you installed hot fix 7.0.6.106 lately? If you have and are experiencing issues, then I recommend checking Jukka's blog as we have identified a potential issue due to broken package.
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